Returns , Exchanges, Refunds
We handmade most of the jewelry sold in our store. It means a lot to use that your jewelry is made well, arrives safely, and that you love it! However, we are not responsible for how you treat or where your jewelry. Please be sure to read our care information and tips sections to help your jewelry last.
Custom pieces are not returnable, can not exchange, and non refundable. If you need to express concerns, issues, or love for your custom product please email:
All items are protected by your 14 day guarantee. You have 14 days from when you receive your product to send it back to us to fix. No questions asked, If it breaks, send us an email or message letting us know you are sending it back to be fix. Lost pendants are not part of this protection plan.
If you purchased a pre-made item of ours and simply don't love it for whatever reason. Please email us. You will be able to return it with a full refund or exchange it for another item.
Thank you for buying small. We truly do our best and hope that you love all yours items. read more about how to care for your beautiful pieces below.
Jewelry Care Information + Tips
Caring for your items is very important. We do our best while designing your product in hopes that you will love and care for you item.
While wearing your gold plated jewelry remember to avoid wearing in water as the water will wear down the gold plating rapidly. To help keep your gold plated jewelry shiny and last read the below tips:
+ avoid wearing in water
+ avoid lotions and other chemicals
+ store in a cool dry place*
Everyones skin treats gold plated jewelry different. Please read the following to keep your jewelry from tarnishing too early. If you know your jewelry tends to turn fast please try to wear clothing where your necklaces lay, remove rings and cuff bracelets while washing hands, and never sleep in your jewelry.
*Store your gold-plated jewelry in a velvet lined jewelry box, or wrap it in a soft material that will prevent scratches. Lightly wipe your gold-plated jewelry with a damp cotton cloth. This will help to eliminate any dirt or dust from accumulating on the surface and wearing away the gold layer.
If your jewelry begins to tarnish please remember the above information. Thank you.
We are not to be held responsible for how you wear or handle your jewelry.
PRIVACY & SAFETY
I’m a privacy & safety policy section. I’m a great place to inform your customers about how you use, store, and protect their personal information. Add details such as how you use third-party banking to verify payment, the way you collect data or when will you contact users after their purchase was completed successfully.
Your user’s privacy is of the highest importance to your business, so take the time to write an accurate and detailed policy. Use straightforward language to gain their trust and make sure they keep coming back to your site!
- Credit / Debit Cards
- Offline Payments